Ncell enabled VoLTE Technology to the Ncell users to Provides Higher-Quality Voice Calls

On September 1, 2022 Ncell Axiata Limited successfully tested the VolTE service. It enables Ncell users to make high quality voice calls, and also use 4G cellular data at the same time.

Ncell Named it “Ncell VoLTE”, the service is currently supports limited handset models of three smartphone brands:

  • Samsung
  • Vivo
  • Huawei

The above listed models of the supported devices are Samsung Galaxy A51, Samsung Galaxy A33, Samsung Galaxy A53, Vivo Y55, Vivo V23, Huawei Nova 3i, and Huawei Y9 Prime 2019 and according to Ncell the more and more devices will soon supports Ncell VoLTE.

Ncell VoLTE

What is VoLTE, what are the advantages?

VoLTE, stands for Voice Over Long Term Evolution, is a wireless communication standard based on IMS (IP Multimedia Subsystem) architectural framework to offer voice calls over a packet-based LTE (4G) network.

The VoLTE (Voice over LTE) is an advanced technology that delivers high-quality audio sound over voice calls (HD Voice Quality calls) across the Ncell 4G Network. With VoLTE we can experience ultra-clear voice quality with reduced background noise. Conversations will sound more natural, almost as if the person at the other end of the phone call is right next to you. Also, with VoLTE, you can surf at 4G speeds even while being on a phone call.


  • Simultaneous use of HD voice and LTE data at a time
  • High-definition sound quality when calling another VoLTE-enabled device
  • Faster call setup
  • More innovative solutions, as customers will have access to next generation services

How do I activate and use VoLTE ?
To enjoy VoLTE services, you need to:

Have a VoLTE enabled handset (A complete list of the supported devices as listed above). And ensure that your handset has been upgraded with the latest software provided by your handset manufacturer and make sure you are using ncell 4G SIM.

Dial *17201# to know if your device is eligible for Ncell VoLTE service.

If your device not supports the VoLTE, a prompt notice would tell you that the handset is not eligible for the VoLTE to operate. If your device supports, the service would be activated automatically and notify you via sms. 

Note: Make sure that you also enable the VoLTE option from the phone settings.

Currently, Ncell users will get 100 minutes of Ncell to Ncell VoLTE talk time as a bonus after activation of the VoLTE service which will be valid for 28 days.